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Return Policy

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  • SUPERABRASIVE does not accept returns after 90 days from the date of invoice.
  • Before returning items, first contact a representative who will determine the best solution for your individual situation and issue a Return Authorization Form if needed.
  • Returns will not be accepted without a completed RA form and an RA number. RA numbers are issued by sales representatives on a case-by-case basis.
  • All returned items are subject to inspection prior to credit processing. In some instances, items may be replaced or repaired.
  • A 15% restocking fee will be applied to non-defective product(s) and approved stock adjustment returns.
  • Custom manufactured products cannot be returned (or refunded). Exceptions are made in cases involving manufacturing defects.

 

 

Download our Return Authorization Form:

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